Don’t put customers
on hold
Make your contact centre more accessible with automated virtual agents that are available 24 hours a day. Intelligent voicebots can answer calls with zero delay.
Samespace Studio
Build engaging, data driven experiences.
Our Conversation Studio is uniquely intuitive and easy to use, reducing training and deployment times to an absolute minimum.
Samespace Studio is an amazing feature that allows us to build the IVR on the fly.
Mukhtadir Syed
AVP - Sales and Customer Success
Voicebots
Voice Automation for better CX.
Enable your contact center to deliver exceptional, round the clock self-service. Allow your customers to navigate through the menu using voice commands.
Don’t put customers
Make the virtual
more personal
With access to relevant data, voicebots recognise customers, understand history and preferences, and use artificial intelligence (AI) to personalise interactions
Transfer to live agents
with ease
Bots and humans work best when they work together. Voicebots pass customers — and relevant information — to agents, when needed, for seamless experiences.
Messaging
Chatbot benefits that will move the needle
Our Conversation Studio is uniquely intuitive and easy to use, reducing training and deployment times to an absolute minimum.
Personalize Chats
Gather customer data with Attributes to customize conversations.
Omnichannel
Build once and deploy your chatbot everywhere.
Intensify engagement
Spice up your chatbot Stories with rich messages. Deliver a smoother, bolder, and more human-like chatbot experience.
Schedule Meetings
Book meetings and demos, even when your team is offline
Agent Hand-off
Hand-off to Live Agent to help customers solve problems
Integration
Studio let's you automate your workflows.
Our Conversation Studio is uniquely intuitive and easy to use, reducing training and deployment times to an absolute minimum.
Salesforce Data Dip
Search for specific information in Salesforce with Salesforce Object Query Language
DialogFlow Integration
Build bots using Samespace native technology or integrate with Dialogflow
Serverless Functions
Map a task based on custom, preconfigured JavaScript code that will execute a specific action
Webhooks
Receive conversation events, inbound messages & status updates of outbound messages
